Integrating Unified Communications Applications 7.0

Kursuskode: IUCA
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Beskrivelse

Integrating Unified Communications Applications (IUCA) provides students with information and practice lab activities to enable them to develop and deploy a Cisco Unified Communications Manager based Cisco Unified Communications solution integrating the various Cisco Unified Communications components hardware, software and service products.

The course will expand the knowledge of the learners to get a better understanding of all applications working together and the overall architecture when integrating so many different Cisco Unified Communications products.

This course is also the next step for professionals to prepare for the expert level.

Forudsætninger

Delegates should meet the following prerequisites:

CCVP certification or equivalent knowledge

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Flere informationer

Målgruppe

The course is recommended for system and network engineers who are responsible for the integration of Cisco Unified Communications Applications. Network designers get an overview how all the solutions build the Cisco Unified Communications architecture.

The course is addressing Designers, Network Engineers and Administrators and System Engineers.

Emner

After you complete this course, you will be able to:

Integrate Cisco Unity 7.0, and Cisco Unity Connection 7.0 hardware and software with an existing Cisco Unified Communications Manager 7.0 deployment
Integrate Cisco Unified Contact Center Express 7.0 and Cisco Unified MeetingPlace Express 2.1 hardware and software with an existing Cisco Unified Communications Manager 7.0 deployment
Integrate Cisco Unified Presence 7.0 and the Cisco Unified Personal Communicator 7.0

Indhold

Cisco Voicemail Systems

Integrate Cisco Unity Connection
Configure Cisco Unity Connection
Lab: Integrate and configure Cisco Unity Connection
Integrate Cisco Unity
Configure Cisco Unity
Lab: Integrate and configure Cisco Unity
Setup networking between Cisco Voice Messaging Systems
Lab: Configure networking between Cisco Voice Messaging Systems

Cisco Call Center Systems

Integrate Cisco Unified Contact Center Express
Configure Cisco Unified Contact Center Express
Lab: Integrate and configure Cisco Unified Contact Center Express
Implement a basic script
Lab: Write a basic script and implement it

Cisco Conferencing Systems

Integrate Cisco Unified MeetingPlace Express
Configure Cisco Unified MeetingPlace Express
Lab: Integrate and configure Cisco Unified MeetingPlace Express

Cisco Presence Systems

Integrate Cisco Unified Presence
Configure Cisco Unified Presence
Lab: Integrate and configure Cisco Unified Presence
Setup Cisco Unified Personal Communicator and integrate with Cisco Unity Connection and Cisco Unified

MeetingPlace Express