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Revision of CCVP Certifciation

CCVP On 17th of March Cisco announced a comprehensive update of the Cisco Certified Voice Professional (CCVP) certification. This page outlines the changes and how they may affect those planning or already engaged on a program of training.

Cisco has redesigned and upgraded the CCVP curriculum to remove the redundancy and overlap between courses and to incorporate content focused on the skills required for the integration of
Unified Communications Manager and voice messaging applications. Trouble shooting has been enhanced and a more realistic common lab topology and dial plan has been incorporated across all classes. 

A Dual Certification option will now be available for delegates’ dependant upon the version of Unified Communications manager being deployed.

New features and changes in the Cisco Unified Communications Manager v6.

  • New Service parameters added to Extension mobility
  • Disaster recovery manual backup window
  • Cisco Unified Communications operating systems CLI commands
  • Installation, upgrade, migration and disaster recovery
  • Cisco Unified Communications operating system administration
  • Cisco Unified Communications Manager administration
  • Cisco Unified Communications Manager features and application
  • Cisco Unified Communications Manager bulk administration tool
  • Cisco Unified Serviceability
  • CDR Analysis and reporting tool/call detail Record
  • Cisco Unified Communications Manager user options
  • Cisco Unified IP Phones
  • Cisco and Third party APIs

Cisco Certified Voice Professional (CCVP)

CCVP Track # 1 (Based on CM v4.x/5.x)

CCVP Track # 2 (Based on CM v6.0)

Pre–Req – CCNA

Pre –Req – To be confirmed

Course

Version

Days

Exam

Course

Version

Days

Exam

CVOICE

4.2

5 days

642-432

CVOICE

6.0

5 days

642-433

QoS

2.2

5 days

642-642

QoS

2.1

5 days

642-642

GWGK

2.0

5 days

642-453

No longer Required

CIPT 1

5.0

5 days

642-444

CIPT 1

6.0

5 days

642-446

CIPT 2

5.0

3 days

642-444

CIPT 2

6.0

5 days

642-446

TUC

1.0

5 days

642-426

TUC

1.0

5 days

642-426

Summary of Main Changes to Courses

  • CVOICE V6.0 – 60% of the GWGK content has been incorporated into the new version.
  • CIPT1 V6.0 – Focused on Deploying Cisco Unified Communications Manager in a single site environment.  
  • CIPT2 V6.0  – Focused on a Multi-site deployment of Cisco Unified Communications Manager

How Will This Affect the delegates?
All new students will have to decide which option is best suited to their requirements.  

  • Option One – Should only be considered by those students who currently have CallManager version 4.1 deployed and are not planning to implement a v6.0 solution.
  • Option Two -  Should be considered by those students who are deploying a CallManager version 5.0 or version 6.0 solution.

It is anticipated that delegates will be able to mix & match courses so long as they complete the whole programme and pass one of the current programme courses or its equivalent. 

The guiding criteria is that CCVP will still require 5 exams although the duration of study will decrease by 3 days.

What’s happening to CIPT V5.0?
It is anticipated that this will become EOL,with a 90 day availability period for those wishing to complete their exams.

Recertification Policy
No changes to re-certifciation policy

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