IP Communications Specialization

To achieve an IP Communications Specialization, Cisco requires the partner to fulfill each defined
job role: Account Manager, Project Coordinator, Systems Engineer, Field Engineer 1, Field Engineer 2, and Operations Specialist.

Technology is continually evolving and therefore, Cisco specialization requirements are subject to change. Please refer to this site often to ensure you meet all program requirements before you submit your specialization application.

Click on the job role and see which courses you need and the price
Account Manager: Responsible for IP Communications sales methodology and customer engagement.

Project Coordinator: Junior-level staff member; assists in project coordination. Knowledgeable of Cisco best practices for project execution. Utilizes the IP Telephony  Steps to Success Study Guide for tools and resources.

Systems Engineer: Pre-sales engineer; responsible for IP Communications solution planning and design.

Field Engineer 1: Post-sales engineer; responsible for IP Communications solution implementation and operation.

Field Engineer 2: Post-sales engineer responsible for IP Communications implementation, specific to the Cisco Unity unified messaging and IPCC Express Contact Center solutions. Possesses MCSE knowledge required for Cisco Call Manager and Cisco Unity platforms.

^{Note: this job role may be fulfilled by two people.}

Operations Specialist: "Day two" support engineer; troubleshoots network problems relating to IP Communications solution.

Call Chalotte Fleur +45 44 88 18 00 for more information and Special offers.